This is a demo store. Any orders placed through this store will not be honored or fulfilled.

This store will be closed until 9th September 2019

Returns and Refunds

We want you to be delighted with your purchase and have a no-quibble returns and refund policy for all of our products. We will happily accept a return for whatever reason and arrange for a full refund or replacement.

If your frame has been damaged in transit or is missing parts - e.g. cracked glass or missing hangers, it may be more appropriate to contact us with details and we can send out replacements for you.

To Create a Return

We have teamed up with Royal Mail's online Tracked Returns Service for packages up to 61cm x 46cm x 46cm in size and up to 15kg in weight. To start a return click the image on the right.

If your parcel is bigger than the dimensions above (this normally means any frame larger than 20" x 16") please contact us HERE for further guidance.

Frequently asked Questions.

Q. I want to swap my items for a different size.

Q. I want to swap my items for a different size.

Q. I want to swap my items for a different size.

Q. I want to swap my items for a different size.

Start a Return

Just click the image below to be taken to our dedicated returns page at Royal Mail.

You will need your order number and either a printer or smart phone to use the service

Royal Mail Tracked Returns